How do encounters with special populations differ from traditional encounters with inmates?

Encounters with special populations, such as individuals with mental health issues, developmental disabilities, or substance use disorders, often benefit from a de-escalation response because these individuals may react differently to stressors or confrontations compared to the general inmate population. De-escalation techniques aim to calm the individual and reduce agitation, which can lead to a more positive outcome. This approach often involves using verbal communication, empathy, and reassurance to address the person's needs calmly and respectfully. By applying de-escalation strategies, officers can help prevent situations from escalating into violence or crisis, ensuring safety for both the individuals involved and the staff.

In contrast to encounters with traditional inmates, which may sometimes involve more straightforward compliance and behavioral management techniques, special populations require a nuanced understanding of their unique challenges and behaviors.